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Orders, Returns, & Replacements
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Orders, Returns, & Replacements
I need to return a product I purchased — what should I do?
Just reach out to our support team at support@pethub.com and we’ll walk you through the return process.
My pet’s tag is damaged — how do I get a replacement?
We’ll definitely get that taken care of. The replacement process depends on the type of tag you have. Please email support@pethub.com and we’ll make sure you receive the correct replacement.