Pet Profile Information

I need my pet's vaccination records, where do I go?

We only handle the software for the PetHub tags. We do not have access to any vaccine records. You will need to contact whoever administered the vaccine to your pet to retrieve records. Once you get the records, however, you can add the information and upload the document to your pet's profile for easy access next time!

How do I add a picture to my pet's profile?

Getting a photo on your pet’s profile is important as it can help assure whoever finds them that they have the right animal. To get one uploaded, just follow the simple steps below: - Login to your account. - Click on the PetHub placeholder picture to go to the edit page. - Click “Choose File” and select whatever picture of your pet best represents them. Then click "Upload". - Scroll to the bottom and click the “Save” button!

How do I add another pet to my profile?

Adding a pet to your profile is simple! Simply follow the steps below: - Login to your account. - Click the white "+Add A Pet Button" at the top left of the page. - Enter your pet’s name, upload a photo, and add all their critical and identifying information. - Be sure to click "Save" at the bottom of the page!

How do I edit my pet's information?

If you would like to add or edit any pet information, simply follow the steps below: - Log into your PetHub account. - Click on the your pets photo. This will take you to the edit page. - Make any changes or additions to the information you would like. - Scroll down to the bottom and click "Save".