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Premium & Basic Subscriptions
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Premium & Basic Subscriptions
How do I cancel my Premium subscription?
You can cancel it right from your account: - Log in and click My Account (top-right corner) - Select Premium Status from the dropdown - Open the Recurring Fees or Premium tab - Click Cancel next to the pet whose Premium service you want to stop If you run into any trouble, email support@pethub.com and we’ll help you take care of it.
What’s the difference between Basic and PetHub+?
The easiest way to see everything side-by-side is on our pricing page: www.pethub.com/pricing There you’ll find a full breakdown of what’s included with the free Basic service and what extra protection and features come with PetHub+, our premium subscription.