I tried activating my pet’s tag, but it says it’s linked to another pet. What should I do?

Home > Linking A Tag Or Card > I tried activating my pet’s tag, but it says it’s linked to another pet. What should I do?

No worries — this is an easy fix.

Just email our support team at support@pethub.com with a clear photo of the QR code side of the tag. We’ll take a look and get it ready for you to activate.