How do I activate my pet's new tag?

We have a super easy activation process!


If you are an existing user, follow the steps below:

  1. Sign in to your PetHub account.
  2. Click the blue "Activate An ID Tag or Card" button below your pet's photo.
  3. Fill in the tag ID and CAPTCHA code and click "Activate".

If you are new to PetHub, follow these steps:

  1. Go to
  2. Click the grey "Activate My Pet's New Tag" button.
  3. Follow the steps to creating your account, setting up your pet profile, and activating your tag!

Once you activate your tag, you will be taken to a page offering our Premium Service upgrade!

This is optional (however, highly recommended). Our Premium Service includes great extra benefits like:

  • live GPS maps sent to your phone when your pets tag is scanned
  • text & email alerts if their tag is scanned or called in
  • shelter alerts that share your lost pet poster within 50 miles
  • and lots more!

If you would like to stick with the free Basic Service, click the great "No Thanks, Just Basic" button at the bottom of this page.

To learn more about what is included in the Premium Service, visit