How do I activate a Wallet Card?

Linking a Wallet Card works the same way as linking a tag — just follow the activation steps in your account and attach it to a pet profile.

A Wallet Card can only be connected to one profile at a time. If you have multiple pets, we recommend creating a shared “family” profile for the card:

  • Add a new pet profile

  • Include all your pets’ names in the profile

  • Upload a group photo if possible

  • Then link the Wallet Card to that profile

If your card is already attached to another pet and you want to switch it to a family profile, email support@pethub.com with the Wallet Card ID number and we’ll unlink it for you so you can relink it.