How do I activate a Wallet Card?

To link a wallet card to your account, you'll follow the same easy steps as linking a tag!

Each wallet card can only be linked to one pet profile at a given time. If you have multiple pets, we suggest creating a pet profile to link to the card that is a group or family photo of your pets. Follow the same steps that you used to add a pet profile to your account, but include the names of all your pets on that one profile and use a picture that includes all your pets if possible. Then link your wallet card to that family profile.

  If you need a wallet card unlinked from one pet profile so it can be linked to a family profile, please email our support team at with the wallet card ID number and we will be happy to take care of this.