I tried activating my pet's tag, but it says it is linked to another pet. What do I do?

Home > Linking A Tag Or Card > I tried activating my pet's tag, but it says it is linked to another pet. What do I do?

Please send an email with a clear picture of the QR code-side of your pet's tag to our support team at support@pethub.com. They'll happily look into this and sort it out for you!

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