How does the GPS system work?

One of our most-loved features is the map included in a scan alert — but quick note: this is not a live GPS tracker.

Here’s what happens:
When someone scans your pet’s tag, their phone can share its location (with permission). PetHub then sends you an alert showing where your pet was found on a map.

So instead of tracking your pet in real time, you receive the location of the person who scanned the tag — which is usually exactly where your pet is.

GPS map alerts are available with the PetHub+ premium subscription.
You can learn more at pethub.com/pricing.